A few questions? Emergency?Free Estimates

We have been servicing the San Diego area for over 30 years! With Drain Patrol the Estimate is Always Free and We Do Not Charge Extra for Nights, Weekends, or Holidays. You approve the price before we start.

Drain Patrol is a licensed contractor (CSLB #841408). We come to a person’s residence to correct the main issue, not look to up sell you on service you don’t need to have. We’ve been Plumbing San Marcos family homes for a long time, experiencing all kinds of things on the way. Customers depend on us for their plumbing needs over and over again. This isn’t by mistake. Our plumbing technicians are tremendously skilled individuals in their trade.

Reasons Why Consumers Go With Drain Patrol

  • Reassurance – Wonderful reputation with past customer testimonials
  • Save Time – Guaranteed repaired properly the very first time
  • Reduce costs – Recommending only what it takes
  • Excellent Work – Most expert technicians in San Marcos
  • No Obligation Free Estimate

Residential & Commercial Plumbing Services

Emergency Plumbing

Water Heaters

Emergency Plumber Service Electric Water Heaters
Gas Hot Water Heaters

Plumbing Service & Repair

Sewer & Drain

Bathroom Plumbing Drain Cleaning
Shower Plumbing Bullet/Hydro Jetting
Home Plumbing Sewer Cleaning
Kitchen Plumbing Rooter Service
Commercial Plumbing Septic Tank

Tips for Hiring a San Marcos Plumber

Hire a San Marcos plumber that comes strongly endorsed. A mention in the phonebook is no guarantee of integrity, results or professionalism. Don’t let these guys practice their plumbing or selling abilities on you.

Call Now for a FREE Estimate!
(760) 444-0486

Where Are All The Great Plumbing Companies?

When it comes to service, satisfaction, price and quality, where do you find the best plumbing companies? Many people believe that there is little difference between plumbing services and many people would be wrong. Just because you may find twelve plumbing companies that offer the same service at similar pricing, there can be some huge differences between them. You might find that out of those twelve, only 2 or 3 are actually great plumbing companies.

So, how do you tell the difference?

Knowing the Difference Between Good and Great

When you first contact a plumbing company, one way to tell if they are great is to listen to the person on the other end of the phone. When you are asking questions, are they being answered informatively and friendly? Do you feel as though the person you are talking to is interested in you and your business or are they in a rush and rude? The more personable experience you have on the phone with the company, the more personable experience you will have when they come to your home.

Yes, they may have a superior receptionist and it is quite possible that the service staff is rude and unhelpful, but it is unlikely. In most instances, companies are trained to a standard of excellence and offer that same standard throughout their service. So, you can assume that the front of the house is the setting standard for the back of the house. If the person on the other end of the phone is rude and you feel they are talking to you in a condescending manner, then expect the standard to be low for the back of the house as well and avoid working with that plumber.

Do Your Background Work

You are letting this plumber into your home, so why not check them out. If you were hiring a babysitter or even a dog sitter you would have them cleared first, so treat any contractor that walks into your home the same way. This does not mean that you have to hire an investigator to make sure the staff entering your home has never cheated on a test, lied on a resume or stolen candy from the five and dime, this just means check up on the company through the open channels available to you.

The Better Business Bureau is a great place to start. You can contact them and give them the plumbing company name and address and they will return to you any complaints that have been filed against them or their staff. You should also check to see if they have their proper certifications and licenses to operate in your state. Many states have certain requirements that must be met in order to work as a plumber, so know what you are looking for before you go searching.

Insurance policies are a huge must when you allow someone to come into your home. When you are seeking out plumbers, be sure that you request a copy of their insurance policy. They are required to carry Workers Compensation as well as liability insurance and they should have no problems with producing this document for you. The purpose of the insurance is to protect you and your home from any liability due to injuries, accidents or damage that occurs while the workers are in the home. If you have an issue where you have to file a claim for something damaged in your home it is best to know you are covered. There would be nothing worse than to try to file a claim and find out they are not covered.

If for any reason the plumbing company is unable to produce the policy, move on to another company. The normal standard is for them to produce you a copy before beginning any work in your home, so if they are not able to do that there is something wrong…and you don’t want to find out after it is too late and the damage has already been done.

If you are having major work completed, ask for a portfolio of previous related work and get clients numbers to contact and ask about satisfaction with their service. Do not feel as though you are stepping on anyone’s toes or offending anyone, if you are paying this plumber to complete a job, be sure they are able to handle it. You may not have to go through all these procedures if you are just looking for someone to fix a leaky faucet, but it is a good idea to get an idea of who and what the company is about so if future needs arise you don’t have to begin your search again. What may be a leaky faucet today may turn into a remodeled bathroom tomorrow, so it is always good to have a great plumbing company on speed dial.

Go With Your Gut

After all is said and done, the one thing you have to do is follow your instincts. If you have a bad feeling about the plumber, it is best to move on. Just be sure that you have the proper tools to question and interview them before you start your search process. You need to know what to ask, who to ask and when to ask. If at any time you feel as though you are not getting the answers you want or need and are being given a run around, just walk away. If you are having trouble before the work begins with getting information from the company, think about the trouble you will have after it is completed if something goes wrong. There are plenty of plumbers out there and like said before, not all are great, so if you have a bad feeling they may be a good plumbing company, but just not a great one.

Call Now for a FREE Estimate!
(760) 444-0486